Join Colliers Workplace Management Services as an Account Manager and elevate your career! We're seeking a dynamic leader to drive community and excellence in our Event and Guest Services team. Partnering with a prestigious tech leader, you'll spearhead financial success, inspire performance, and craft strategic plans. Engage with employees, executives, and customers, delivering unforgettable, top-tier experiences at our client's global headquarters in Sydney. Be part of a team that thrives on connection, collaboration, and exceptional service. Your journey to making a lasting impact starts here!
Key accountabilities will include, but not be limited to -
- Manage operational financial obligations, including budget planning and approvals, for the Colliers account.
- Facilitate regular team and individual meetings focusing on performance and support. Provide coaching and foster constructive relationships to enhance service levels.
- Develop and execute strategic plans for seamless operations, addressing staffing and operational obstacles proactively.
- Align closely with Real Estate and Workplace Services teams, collaboratively and constructively support our client contact, driving for continuous improvement.
Company Description
At Colliers Workplace Management Services (Colliers WMS), we strive to create vibrant and thriving workplace environments where every individual can be their best. Our commitment to service excellence is unwavering as we provide our clients a Workplace of Choice. Our collaborative culture sets us apart as we support you become true specialists and provide the long-term structure and platform to accelerate your success.
Qualifications
As a dynamic communicator and innovative thinker, you bring a wealth of event and people leadership insight to the table. Your natural ability to provide exceptional service and tackle multiple challenges simultaneously sets you apart. As a passionate and collaborative member of our operations team, with a background in administration or the events sector, we're looking for you to showcase the following skills:
- Minimum 5 years of event management experience, specialising in customer-centric events, preferably within luxury or hospitality sectors.
- Demonstrated customer-centric experience in B2B, corporate, or fast-paced settings.
- Results-oriented with effective communication skills and impeccable organisation, paying attention to detail.
- Proficient in assessing and prioritising workload within strict deadline-driven environments.
- Thrives on teamwork, collaborating to overcome obstacles and achieve collective success.
Additional Information
This position is a full-time office-based role in Sydney servicing general office operating hours on a flexible roster (40hrs per week) that also supports after-hours event activity.
Our commitment to providing a safe and secure work environment necessitates thorough national police checks. To support this screening, only candidates with Australian residency will be considered.
This dynamic leadership role is perfect for those seeking to leverage their extensive event service expertise in a corporate setting. The position offers a broad spectrum of responsibilities, paving the way for numerous career advancement opportunities. Join our team and immerse yourself in a diverse and inclusive culture that celebrates success, values creativity, and fosters collaboration.
