- Be client service orientated and assist the team with their property management needs which are diverse to include, but not limited to, after suitable instruction;
- Ability to read leases and complete lease proforma accurately
- Understand service charge budgets, prepare service charge packs and reconciliation packs
- Run reports from our property management system, to include arrears schedules, service charge budget to expenditure reports, tenancy schedules, transaction listings and tenant histories
- Be contactable at all times to clients, colleagues and third parties associated with the properties
- Effectively time manage and prioritise workload; manage realistic expectations.
- Communicate effectively and proactively with team members, line managers and client contacts and service partners
- Prepare client reports and status updates as directed
- Understand the Health and Safety requirements relating to properties we manage and how our systems manage this; contribute to this process.
- Understand how we process invoices on our payment system and how coding options work and relate to budgets
- Inspect properties and report identifying defects or tenant breaches (after instruction)
- Have a strong work ethic and willing to be in London 4 days per week and more if needed to meet client needs.
- Be able to communicate within the department such as Client accountants, credit controllers and facilities managers.
Company Description
Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.
The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland.
Colliers’ Property Management is a people business. Our team of 250 professionals are leaders in delivering tailor-made services for clients. We understand the of value in acting together as a team across Surveying, Facilities Management, Finance and Specialist Services and that optimum service can only be delivered by everyone acting as one.
We deliver a data-led, customer-centric property management model where the clients receive the same high-quality service whether assets are small, medium, or large, in every location throughout the UK.
It is our reliability and consistency of providing strong performance levels that sets us apart, as is our ability to innovate rapidly to market changes via our specialist teams of Technology, ESG, Customer Experience, Data and Procurement. Innovation and continuous improvement are at the heart of everything we do.
Our market leading statistics demonstrate that we get the basics done better and it is from this strong foundation that we can truly innovate and add value to our clients' assets. We understand that getting the basics right starts with getting the team right and focus our efforts in employing not just the right people but the right number of people too. Our Team is made up of a diverse group of people who all work towards the goal of getting the best result for our client. We have:
- A London based Finance team
- High staff retention
- High client retention
- A long track record of high profitability
- Paid bonuses to all our staff every year for over 15 years
We have one of the UK’s largest teams managing Central London assets for a multitude of clients including:
- Institutions
- Pension Funds
- Family Offices
- Landed Estates
- High net worth individuals
We manage a significant number of well-known trophy, mixed use, retail and office assets.
Our team has doubled in size in the last three years and continues to expand. The team work closely with Colliers London Agency and Capital Market teams who occupy the same office.
Qualifications
If you’re interested in gaining excellent industry knowledge, whilst receiving a competitive package, then please apply with your CV and a covering letter stating why you think you’d be suitable.
