Client Experience Coordinator

Colliers is a leading diversified professional service and investment management company. With operations in 70 countries, our 22,000 enterprising professionals exceptional service and expert advice to clients.

At Colliers, we do what's right and operate in ways that benefit our people, our clients, our communities, and the environment.

Our people are our greatest asset, and we empower their career growth and skill development. We support their health and wellbeing and foster an inclusive and diverse culture, celebrating what makes us unique and enabling high performance.

We have a rare and exciting opportunity for a front of house superstar to join the Colliers team. We are seeking a motivated guest services professional who is confident in creating positive first impressions and delivering excellent client experiences for our internal and external clients.

This is a fixed term opportunity for 16 months, starting from March 2025. This role is based on site, Monday to Friday from 8:00am to 5:00pm, in our award-winning, waterfront Auckland CBD premises.

The value you'll add

• Provide an exemplary standard of service to our clients and guests
• Provide a hospitality service for meetings and events
• Manage bookings and prepare meeting rooms
• Assist with company functions, internal training sessions, and conferences
• Assist the wider marketing team as needed
• Prepare marketing collateral for internal and external events

• Previous experience in a similar role
• Hospitality or guest services experience would be an advantage
• Strong commitment to customer service excellence 
• Exceptional written and verbal communication skills
• Ability to quickly build rapport

Your strengths

• Rapport builder 
• Connector 
• Time optimiser 
• Resilient  
• Growth mindset 
• Action-oriented 
• Service focused

What we offer

• New Zealand's leading international commercial property brand
• World-class premises and connectivity to multi-modal transport
• Opportunities to advance your business, technology, and creative skills to achieve your professional goals
• Access to Commercial Bay Club, Viaduct and Wynyard Quarter precincts
• Wellbeing benefits and initiatives
• An inclusive and social culture with regular team events
• Wide variety of product discounts and benefits

Colliers is an inclusive employer, ​where different perspectives, cultures, and backgrounds are celebrated. Colliers provides equal opportunity in all employment practices. We recruit and retain the best people to uphold our enterprising culture and lead our industry into the future.

If you're interested in being part of an enterprising culture that empowers you to do your best work, we look forward to receiving your application.