Senior PMO - Major Food & Beverage Client

Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.

The UK business is headquartered in London, with over 1300 specialists throughout 16 offices across the UK and Ireland.

Enterprise Project Management – Program Management Office (PMO)

Primary responsibility to lead and manage a Program Management Office (PMO). Will work in collaboration with the Enterprise Project Management leads, procurement, finance, design, security, consultants, and external partners to lead a spectrum of programs across the organisation driving process innovation, implementation of best practices, and improved performance of the teams in program and project delivery.

Responsibilities

• Provide program and project execution oversight, ensuring project delivery compliance and adherence to processes and tools (inc. Chronos).
• Facilitate all capital meetings, such as project updates, regional update meetings; coordinate document meeting minutes and actions; manage issues, risks, decisions, and manage project pipeline, as required.
• Drive process improvement initiatives for capital through targeted workshops/lessons learned, prioritise, and deliver initiatives, oversee, and integrate process and procedures within project plans to drive successful change efforts/training efforts as part of continuous improvements.
• Coordinate with internal pillars, key stakeholders strategic sourcing, finance, IT, network, Audio Visual and security to align and support overall project delivery expectations.
• Support the conceptualisation, development, and design of content through preparation of materials and will facilitate the sharing of best and emerging practices; share insights and drive lessons learned sharing with leadership and partners to ensure global consistency and opportunities for improvements are optimised.
• Standardize execution of projects, providing guidance on consistent application of project management methodologies, ensuring successful delivery of projects consistent with strategic plans.
• Optimise the use of digital tools/platforms to enhance productivity, reporting, integration, transparency, and decision-making across teams.
• Establish and maintain relationships and communications at all levels of the organisation. Connect with key stakeholders and clients to assess satisfaction levels with products and services.
• Support on continuous development of reports, onboarding processes for local PMs, and PjM Playbook through the Centre of Excellence (CoE).
• Manage reporting updates across self-delivered and partner-delivered projects, ensuring alignment with global reporting requirements.
• Support the EPM Lead with data consolidation and pipeline analysis to inform portfolio-level decision-making
• Contribute updates for bi-weekly WIP reporting across pipeline and active projects.
• Manage and assure completion of close-out process requirements; gather data to support close-out activities and programme-level planning.

Project Leadership & Change Management

• Establish and lead proactive, transparent, and effective communications cadence to ensure timely dissemination of information with the EPM team, program/project teams, and matrix stakeholders.
• Ensure a comprehensive, integrated program strategy that delivers outcomes of strategic importance to the business.
• Act as a leader for cross-functional project teams; identify the Project Teams, oversee the project programme, leads and oversee coordinate execution of all activities required for change implementation. Hold project teams accountable to critical milestone dates; highlighting opportunities for acceleration; clearly communicating project delays and escalations.

Essential

• 5+ years' experience in PMO, project coordination or programme management.
• Experience supporting large corporate clients within real estate, construction, workplace or professional services environments.
• Advanced Excel and Power BI reporting capability.
• Strong analytical, organisational and communication skills.
• Experience working with senior stakeholders and executive teams.
• Excellent attention to detail and ability to manage multiple priorities simultaneously.
• Strong understanding of project governance, controls and reporting.

Desirable

• Experience supporting global or multi-country programmes.
• Prince2, APM or PMI certification.
• Experience within occupier services, corporate real estate or workplace transformation programmes.
• Knowledge of PMWeb, Smartsheets or Microsoft Project or similar project management platforms.

Please tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010.

At Colliers, we empower people to perform at their best. As a Disability Confident Employer, we want every candidate to feel welcome. If anything would help you take part in our process, such as extra time or rest breaks, step-free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history.

Colliers is proud to be an equal opportunities employer. We do not discriminate based on age; disability; gender; gender reassignment; marriage and civil partnership; pregnancy and maternity; race (including colour, nationality and ethnic or national origins); religion or belief; sex; or sexual orientation. We also value diverse experience and neurodiversity.