Senior Digital Marketing Manager (14 month FTC)

Colliers is a global leader in commercial real estate services, providing strategic solutions to occupiers, developers, and investors at local, national, and international levels. Our services include brokerage sales and leasing, real estate management, valuation, consulting, project management, project marketing, and research. We operate across core sectors such as office, industrial, retail, and hotel, as well as a range of specialised property types.

Colliers UK is headquartered in London, with over 1,400 professionals across 16 offices in the UK and Ireland.

About the Role

We are looking for an organised and proactive Senior Digital Marketing Manager with at least five years' experience in digital marketing or a similar role to join the team on a 14-month fixed-term maternity cover contract.

The role will focus on managing digital marketing projects, coordinating stakeholders and ensuring delivery against key business priorities. Alongside maintaining ongoing digital marketing activity, the successful candidate will improve how existing digital tools and processes work, identifying opportunities to increase efficiency and effectiveness.

Working with UK, EMEA and Global teams, they will keep projects on track, support digital performance and ensure processes and documentation are well managed.

Key Responsibilities

• Project management: Manage digital projects and priorities, maintaining the digital roadmap, timelines, dependencies, risks and progress reporting in Asana.
• Tools and processes: Improve how existing digital tools and platforms are used, including email marketing and automation capabilities. Streamline workflows, reduce manual activity and support the implementation of agreed improvements.
• Digital performance: Support the effectiveness of owned digital channels, email marketing and priority go-to-market (GTM) campaigns. Monitor and report on campaign performance and key metrics, identifying opportunities for improvement and demonstrating the commercial value of digital activity.
• CRM, enquiry management and conversion: Support improvements to how enquiries are captured, managed and followed up through CRM and other relevant platforms. Identify opportunities to improve conversion, strengthen the connection between digital activity and commercial follow-up, and generate more commercial opportunities.
• Website, SEO and AEO: Support improvements to the UK website, user experience and client-focused content, alongside improving SEO, AEO and AI discoverability.
• Customer journey and experience: Identify opportunities to improve how clients find, engage with and connect with Colliers across digital channels and other touchpoints. Improve the website and wider digital experience, making it easier for clients to find relevant information, reach the right people and access the services they need.
• Stakeholder management: Coordinate UK, EMEA and Global stakeholders, agencies and suppliers, ensuring UK requirements are represented and digital projects support wider business priorities.
• Team management: Manage and support two members of the digital marketing team, setting priorities, coordinating workloads and supporting individual development to ensure effective delivery of team objectives.
• Digital governance and reporting: Maintain visibility of digital contracts, costs and supplier value, and support reporting on digital investment and performance across business lines.
• Property marketing: Manage property marketing contracts and oversee the tools and platforms used to support property marketing activity. Work with the Property Marketing Manager and relevant stakeholders to ensure contracts, tools and suppliers meet business needs and deliver value.
• Documentation and continuity: Keep project information, processes and key decisions up to date, ensuring clear ownership and a smooth handover at the end of the contract.

Skills and Experience

• Proven experience in digital marketing, with strong project management and organisational skills and the ability to manage multiple projects, coordinate stakeholders and deliver against deadlines.
• Experience using digital marketing platforms across email marketing (e.g. Marketo), content management systems (e.g. Sitecore), social media management (e.g. Hootsuite) and SEO tools (e.g. BrightEdge), with an understanding of SEO, AEO and AI discoverability. Experience with these or equivalent platforms is beneficial.
• Experience managing digital contracts, suppliers, agency relationships and marketing budgets, including assessing value for money.
• Experience improving processes and optimising existing tools, platforms and workflows, including marketing automation and opportunities to reduce manual activity.
• Experience using email marketing platforms and CRM systems, with an understanding of how digital activity connects to commercial outcomes.
• Strong analytical skills, with the ability to interpret performance data and identify opportunities for improvement.
• Excellent communication and stakeholder management skills, including experience working with regional or global teams.
• Experience managing and developing team members, setting priorities, coordinating workloads and supporting professional development.
• Experience using project management tools such as Asana.
• Experience working in a B2B or professional services environment would be an advantage.

At Colliers we actively promote a culture of inclusivity, collaboration, and mutual respect. Join us and be part of a team where diversity is embraced, and every voice is heard.

Please tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010. 

Any CVs, Candidate details or Introductions sent directly to Colliers employees without a prior written mandate from the Colliers UK Talent Acquisition or HR Team shall be deemed unsolicited and provided voluntarily. In such cases, Colliers shall have no obligation to pay any introduction, recruitment or placement fee, and may engage or hire the Candidate without liability to the Agency.