Residential Operations Manager

At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. 

With circa 9,000 experts in Asia Pacific, our enterprising culture and decentralised operating model allows us to act with speed in local markets, seizing opportunities to innovate and accelerate the success of our clients and our people.

Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.

Our successful Newcastle Residential team is seeking an experienced Operations & Project Manager to join the team. In this key role you will work with the Directors of our NSW business to support the continued growth and success of the Newcastle residential team. You will also be responsible for effectively leading the team, assisting with development, and streamlining processes.

You will accomplish this by:

• Managing the day-to-day operations of the Newcastle residential business.
• Ensuring the appropriate processes and procedures are in place to address current and future needs of the business.
• Facilitating the consistent application, implementation and improvement of people processes and initiatives to build productivity and performance.
• Working with the Directors of Sydney and Newcastle in the development and growth of the General Agency business and the incorporation of the Customer management program to generate new leads.
• Producing accurate and detailed submissions, reports, and other property documentation.
• Coordinating launch events for both projects and purchasers.
• Fostering a culture of inclusion, innovation and service excellence within the Newcastle Residential Business.

• Strong knowledge of the Newcastle residential market.
• A solid understanding of project marketing.
• An understanding of the drivers for investor, owner occupiers, downsizers and first home buyers to purchase off the plan.
• Meeting individual budgeted revenue on an annual basis.
• Be highly organised and able to work autonomously.
• Ability to work across multiple priorities.
• Excellent communication and stakeholder management skills.

We foster an environment in which everyone at Colliers feels respected and comfortable bringing their authentic selves to do their best work. It’s our people who set us apart and we actively recruit people who represent the diversity of the communities in which we operate. We take great pride in doing what’s right and operating in ways that benefit the business, our people, our clients, our communities, and the environment.

Experts join experts, and we welcome you to join us as we lead the industry into the future.

Please apply with your CV or call Lydia Masterson on 02 9257 0357 for more information.

Please be advised that applications will only be accepted directly rather than via recruitment agencies.

#LI-LM1