People & Operations Manager

At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. 

With circa 9,000 experts in Asia Pacific, our enterprising culture and decentralised operating model allows us to act with speed in local markets, seizing opportunities to innovate and accelerate the success of our clients and our people.

Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.

We’re looking for a dynamic People & Operations Manager to join our Office Capital Markets and Investment Services (OCMIS) team and lead the charge in driving operational excellence, financial insight, and manage HR functions across our National team.

About the Role

This is a key leadership position supporting our national teams and senior stakeholders. You’ll work across multiple business units, including People & Performance, Finance, and Payroll—to ensure smooth daily operations, consistent client management, and data-driven decision-making. From recruitment and onboarding to financial analysis and process improvement, you’ll be the go-to person for enabling high performance and sustainable growth.

Key Responsibilities

• Provide strategic and operational support to national teams, ensuring consistency and efficiency.
• Manage HR functions including recruitment, onboarding, performance management, compliance, and training.
• Analyse financial and operational data to uncover trends and deliver actionable insights.
• Manage and analyse budgets, fee-forecasting and business plans across the national platform.
• Manage national projects aligned with enterprise goals—covering data analytics, tech upgrades, and system implementations.
• Collaborate with senior leaders to meet revenue and people objectives through deep analysis and reporting.
• Develop and implement best-practice policies and procedures across client and internal operations.
• Maintain accurate electronic filing systems and ensure consistency across offices.

What You’ll Bring

• Tertiary qualifications in HR, business administration, management, or a related field.
• Proven experience in HR, business analysis, operations, or finance.
• Strong attention to detail, time management, and stakeholder engagement.
• Ability to manage multiple priorities and drive continuous improvement.
• Proficiency in Microsoft Office and a data-driven mindset.
• Open to candidates interested in a modified or reduced work schedule.

We foster an environment in which everyone at Colliers feels respected and comfortable bringing their authentic selves to do their best work. It’s our people who set us apart and we actively recruit people who represent the diversity of the communities in which we operate. We take great pride in doing what’s right and operating in ways that benefit the business, our people, our clients, our communities, and the environment.

Experts join experts, and we welcome you to join us as we lead the industry into the future.

Please apply with your CV or call Lydia Masterson on 02 9257 0357 for more information.

Please be advised that applications will only be accepted directly rather than via recruitment agencies.

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