Company Description
Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.
The UK business is headquartered in London, with over 900 specialists throughout 16 offices across the UK and Ireland.
We currently have an exciting opportunity for a candidate to join our growing Customer Experience Team based in Leeds.
The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors arriving at the building, greeting them in a polite manner displaying strong customer service and the companies values.
Job Description
- Answer and direct phone calls.
- Distribution of incoming mail.
- Act as first point of contact for visitors.
- Liaising with office manager.
- Helpdesk monitoring – reviewing access control, cleaning issues, air con adjustments.
- Engaging with local and national businesses and charities to source pop-up events.
- Reporting maintenance issues to the on-site M&E team.
- Daily Social Media updates (LinkedIn, Instagram, Facebook).
- Focus on Wellness & Healthy Living.
- Basement Car Park Management.
- Organisation of fire evacuation procedures.
Qualifications
- High school diploma or relevant work experience.
- Ability to maintain a positive attitude.
- Excellent communication skills.
- A fully competent understanding of Microsoft Office and relevant web-based software.
- Basic knowledge of the local area to provide directions and recommendations to clients and visitors.
Additional Information
At Colliers, we are committed to providing an inclusive and accessible recruitment process. In line with the Equality Act 2010, we will accommodate any suitable candidate requiring assistance to attend or conduct an interview. If you need any adjustments or support, please let us know when either scheduling your interview or in your application cover letter. We are dedicated to ensuring that everyone has an equal opportunity to succeed and are here to support you throughout the process.
