Customer Service Representative/ Duty Manager | The Hub Hornby

Colliers is a leading diversified professional service and investment management company. With operations in 70 countries, our 22,000 enterprising professionals exceptional service and expert advice to clients.

At Colliers, we do what's right and operate in ways that benefit our people, our clients, our communities, and the environment.

Our people are our greatest asset, and we empower their career growth and skill development. We support their health and wellbeing and foster an inclusive and diverse culture, celebrating what makes us unique and enabling high performance.

We have an exciting opportunity for a Customer Service Representative / Duty Manager to join our onsite team at The Hub Hornby based in Christchurch.

This is a great role for someone looking to start a career in real estate management services or gain experience in a retail business environment. 

This is a full-time role and working one weekend day will be required.  

The value you’ll add

• Provide a high level of professional service to tenants, owners, and customers
• Ensure customer requests are dealt with promptly
• Ability to multitask
• Duty Manager one day during the weekend, overseeing the centre
• Assist the team with drafting documents, monitoring office systems and administrative processes, monthly documents to be sent and collated
• Ordering and managing supplies
• Organising contractors to attend site
• Input creditor invoices
• Compile centre newsletter and memos
• Assist with marketing events as required
• Coordinate Health & Safety requirements to ensure compliance
• Process sale of gift cards and rental equipment
• Coordinate booking and invoicing for casual licenses
• Support the Centre Management team as required

• Beginner to intermediate in Microsoft Office suite
• Willingness to learn and master the property-based software
• Ability to work one day during the weekend 

Your strengths

• Strong verbal and written communication skills
• Strong organisation and priority management skills
• Attention to detail
• Rapport builder
• Proactive and self-motivated
• Strong interpersonal skills
• Drive and initiative
• Adaptable
• Multitasking Skills

What we offer

• New Zealand's leading international and fastest growing commercial property brand
• An inclusive and social culture with regular team events
• Opportunities to advance your business, technology, and creative skills to achieve your professional goals
• Wellbeing benefits and initiatives
• An inclusive and social culture with regular team events
• Wide variety of product discounts and benefits

Colliers is an inclusive employer, ​where different perspectives, cultures, and backgrounds are celebrated. Colliers provides equal opportunity in all employment practices. We recruit and retain the best people to uphold our enterprising culture and lead our industry into the future.

If you're interested in being part of an enterprising culture that empowers you to do your best work, we look forward to receiving your application.