Company Description
At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results.
Job Description
The position provides a 5-star front of house, guest service experience to all staff and visitors. You will create the first impression our clients have of this well-respected brand as well as being a central and valued member of our wider team.
Based in Melbourne CBD, this position encompasses a variety of disciplines that will provide you with versatility, flexibility, opportunity and will open multiple career pathways that you may not have yet considered.
The successful candidate will hold ownership of:
- Responsible for welcoming of clients, guest and employees to the office and provide seamless experience upon arrival and departure;
- Answering and directing all incoming telephone calls in a professional and courteous manner
- Supporting our high standard client engagement approach through the coordination of meeting rooms, technology set-up in meeting rooms, event coordination & support all aspects of a memorable client experience
- Assisting with the management and maintenance of our client’s modern in house technology
- Offering outstanding corporate hospitality service including beverage service, instilling a culture of customer-centric service.
Qualifications
- Customer Service/Concierge experience in a similar role required within a professional services office environment or experience working in a premium service environment.
- Highly proficient in setting up meeting room technology for client meetings
- Experience managing a switchboard phone system and multiple meeting room calendars
- Polished personal presentation is required
- Excellent verbal and written communication skills
Additional Information
In return, we offer an opportunity to join a friendly and collaborative team and you'll also enjoy being part of the fastest growing real estate services company in the world.Colliers International is a leader in global real estate services and a great local success story. Ours is a culture of service excellence and collaboration that provides our people with the ideal platform to engage their clients, develop their skills and accelerate their careers. For you this means a world of opportunity and the power to succeed.
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