Client Experience Assistant
Auckland, New Zealand
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Colliers is a leading diversified professional service and investment management company. With operations in 63 countries, our 17,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients.
At Colliers, we do what's right and operate in ways that benefit our people, our clients, our communities, and the environment.
Our people are our greatest asset and we empower their career growth and skill development. We support their health and wellbeing and foster an inclusive and diverse culture, celebrating what makes us unique and enabling high performance.
We have a rare and exciting opportunity for a front of house superstar to join the Colliers team. We are seeking a motivated guest services professional who is confident in creating positive first impressions and delivering excellent client experiences for our internal and external clients.
This role is based onsite, Monday to Friday from 8:00am to 5:00pm, in our award-winning, waterfront Auckland CBD premises, .
The value you'll add
- Provide an exemplary standard of service to our clients and guests
- Provide a hospitality service for meetings and events
- Manage bookings and prepare meeting rooms
- Assist with company functions, internal training sessions, and conferences
- Assist the wider marketing team as needed
- Previous experience in a similar role
- Hospitality or guest services experience would be an advantage
- Strong commitment to customer service excellence
- Exceptional written and verbal communication skills
- Ability to quickly build rapport
Your strengths
- Rapport builder
- Connector
- Time optimiser
- Resilient
- Growth mindset
- Action-oriented
- Service focused
What we offer
- New Zealand's leading international commercial property brand
- World-class premises and connectivity to multi-modal transport
- Opportunities to advance your business, technology, and creative skills to achieve your professional goals
- Access to Commercial Bay Club, Viaduct and Wynyard Quarter precincts
- Wellbeing benefits and initiatives
- An inclusive and social culture with regular team events
- Parental benefits
- Study leave
- Additional leave benefits, including Loyalty and Summer leave
- Wide variety of product discounts and benefits
Hear from our people about why you should join the Colliers team.
Colliers is an inclusive employer, where different perspectives, cultures, and backgrounds are celebrated. Colliers provide equal opportunity in all employment practices. We recruit and retain the best people to uphold our enterprising culture and lead our industry into the future.
If you're interested in being part of an enterprising culture that empowers you to do your best work, we look forward to receiving your application.
- Marketing & PR Communications
- Full Time
- Auckland
The power of mentoring
We offer our experts formal mentoring to help accelerate their success. Silvia is a mentor to Carolina, and says about her experience: "Our mentoring relationship has been a two-way learning process. Carolina’s curiosity, resilience, and strategic mindset have reinforced my belief that leadership is about agility and vision. Mentoring isn’t just about imparting knowledge—it’s about exchanging ideas and learning from each other in meaningful ways.”
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Poznaj historię Macieja
Ile ludzi tyle historii, a to właśnie ludzie stanowią największe bogactwo i stoją za sukcesem każdej firmy. Niezwykła społeczność Colliers to niemal pół tysiąca osób pełnych pasji i zaangażowania. Każdy wnosi do firmy swoją niepowtarzalną osobowość, talenty i historię, a razem tworzymy, komplementarną, różnorodną, pełną potencjału całość i wspólnie piszemy jej nowe rozdziały, kształtując naszą wspólną przyszłość.
The power of mentoring
We offer our experts formal mentoring to help accelerate their success. Silvia is a mentor to Carolina, and says about her experience: "Our mentoring relationship has been a two-way learning process. Carolina’s curiosity, resilience, and strategic mindset have reinforced my belief that leadership is about agility and vision. Mentoring isn’t just about imparting knowledge—it’s about exchanging ideas and learning from each other in meaningful ways.”
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