Company Description
Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.
The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland.
Job Description
We are seeking an experienced and driven Building Manager to lead the day-to-day operations of Johnson Gardens, one of our flagship assets. Reporting to the Property Surveyor and Director, you will take full responsibility for delivering an exceptional workspace experience while ensuring the property is safe, compliant, efficient and commercially successful.
This is a key position requiring strong operational expertise, sound financial acumen, and a passion for delivering outstanding customer service. You will be responsible for providing day-to-day oversight, guidance, development and support to a team of circa ten onsite staff.
The Role
You will oversee all aspects of building operations, leading the on-site team and service partners to maintain the highest standards across cleaning, security, MEP, health & safety and compliance. You will be accountable for the service charge budget, financial performance and risk management of the asset.
Working closely with clients, customers and internal stakeholders, you will create a productive, inclusive and premium workplace environment where occupiers can thrive.
Key Responsibilities
Leadership & Team Management
- Play a key role in the development and support of the on-site team
- Drive performance, engagement and succession planning
- Lead by example, fostering a positive and collaborative culture
- Oversee service partner performance and SLA compliance.
Customer Experience
- Deliver a proactive, innovative and premium workspace experience
- Build strong relationships with clients and occupiers
- Act on customer feedback and lead improvement initiatives
- Position the property as a destination of choice.
Financial & Commercial Management
- Manage and control service charge budgets
- Report regularly on financial performance and risk
- Contribute to asset strategy and commercial growth opportunities
- Support lifecycle planning and long-term investment strategies.
Operational & Compliance
- Ensure statutory compliance across the property
- Maintain high standards of health, safety and security
- Drive sustainability and energy efficiency initiatives
- Identify opportunities for innovation and continuous improvement.
Qualifications
You are a confident and resilient leader with strong business acumen and a customer-first mindset. You thrive in a fast-paced environment and are comfortable making decisions that balance operational excellence with commercial performance.
You will demonstrate:
- Proven experience in building or property management.
- Strong financial and budget management skills.
- Excellent communication and stakeholder management abilities.
- A collaborative and solutions-focused approach.
- The ability to lead through change and drive innovation.
If you are passionate about delivering exceptional environments and want to work on a flagship asset, we would love to hear from you.
Additional Information
Please tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010.
At Colliers, we empower people to perform at their best. As a Disability Confident Employer, we want every candidate to feel welcome. If anything would help you take part in our process, such as extra time or rest breaks, step-free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history.
Colliers is proud to be an equal opportunities employer. We do not discriminate on the basis of age; disability; gender; gender reassignment; marriage and civil partnership; pregnancy and maternity; race (including colour, nationality and ethnic or national origins); religion or belief; sex; or sexual orientation. We also value diverse experience and neurodiversity.
*Any CVs, Candidate details or Introductions sent directly to Colliers employees without a prior written mandate from the Colliers UK Talent Acquisition or HR Team shall be deemed unsolicited and provided voluntarily.
In such cases, Colliers shall have no obligation to pay any introduction, recruitment or placement fee, and may engage or hire the Candidate without liability to the Agency.
