Company Description
Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.
The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland.
Job Description
Our Project & Building Consultancy team works across the whole of the UK and on various projects within EMEA. They cover a large range of sectors to maximize the potential of our client’s real estate assets and create positive environments for the end user. Our strengthened team across the UK has expertise in all areas of Commercial Project and Building Consultancy from our offices in London, Manchester, Edinburgh, Bristol, Glasgow, Leeds and Birmingham. We are a fun, dynamic team offering fantastic opportunities, with involvement in a broad range of activities for interesting clients. We are looking for confident, articulate and commercially minded talent to join our growing business.
The Team Secretary will work as part of the admin function providing a first class administration service. They will manage a busy workload and be able to communicate effectively with key stakeholders, Surveyors and fellow Team Secretaries to ensure all work is completed on time and communicated back to the relevant teams as necessary.
The main duties will include allocating co-ordinating portfolios, allocating inspections, dealing with clients and tenants of properties and supporting the Building Surveyors. This role will also include typing, producing draft reports, letters and correspondence. They will be competent working with Microsoft Word and be able to use a variety of IT packages such as Microsoft Excel, Outlook and PowerPoint and have a typing speed of a minimum of 50 words/minute. This role would suit a real team player who is happy to help out and really get ‘stuck in’ no matter how menial the task is.
We are looking for someone with experience of working within a demanding team and capable of taking on additional administrative duties when called upon. An element of flexibility will be required when working towards client deadlines and there may occasionally be a need to work outside of normal working hours.
This role would suit a real team player, with excellent attention to detail. The Team Secretary will need to be prepared to get involved in various support/administration work as the tasks may vary over time. A flexible and adaptable approach to the role is key.
Main Duties & Responsibilities
Copy Typing
- Typing of standard and non standard correspondence including but not exclusively: building survey reports, standard certificates, schedules of condition, schedules of dilapidation, client letters and minutes
- Producing drafts for the above work and then amending works as required
- Checking all correspondence to ensure it is error free before it is sent on
- Follow all QA and Standard procedures
- Ensuring urgent work is prioritised and dealt with quickly
- Producing letters and other correspondence using the mail merge and database facilities when necessary
- Outsourcing typing as and when necessary
- Copy typing of letters and documents as and when required
- Formatting/checking documents, ensuring they are correctly laid out and comply with the correct style.
Invoicing
- Collating invoices for different projects, following instruction and guidance from fee earners to ensure information is correct (e.g. client address, amount and description)
- Administrative duties
- Assisting the Business Support Manager with the management of all company report templates
- Answering the telephone, taking messages and ensuring they are dealt with in a timely fashion
- Proactively managing diaries in Microsoft Outlook for respective team
- E-mailing information to clients, contractors and suppliers when instructed
- Downloading photographs from digital cameras, scanning photographs and external parties' documents and incorporating into company documents and correspondence as required
Scanning/printing documents
- Arranging travel for teams as and when requested
- Managing internal database to maintain accurate contact and other relevant information
- Any ad hoc duties as and when required
- Provide support to other Team Secretaries / Business Support Manager during busy times
Qualifications
- Secretarial experience, preferably within the property industry
- Experience of using Salesforce would be highly advantageous
- Good organisational and communication skills
- Microsoft Office skills
- Proven ability to manage demanding workloads
- Proactive approach to work
- Ability to be flexible and adaptable to the needs of the business
- Knowledge of Building Surveying/Project Management/Quantity Surveying terminology (desirable)
Additional Information
What We Offer:
- Hybrid Working: Flexibility to work from home and the office.
- Career Development: Ongoing training and development opportunities, with support to progress within the company.
- Competitive Salary & Benefits: Attractive salary package based on experience, plus performance-related bonuses, pension, healthcare, and other benefits.
- Collaborative Environment: A dynamic and supportive team environment, where your ideas and contributions are valued.
Please tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010.
At Colliers, we empower people to perform at their best. As a Disability Confident Employer, we want every candidate to feel welcome. If anything would help you take part in our process, such as extra time or rest breaks, step-free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history.
Colliers is proud to be an equal opportunities employer. We do not discriminate on the basis of age; disability; gender; gender reassignment; marriage and civil partnership; pregnancy and maternity; race (including colour, nationality and ethnic or national origins); religion or belief; sex; or sexual orientation. We also value diverse experience and neurodiversity.
