Retail Facilities Manager

At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. 

Reporting to the Senior Centre Manager you will be responsible for the operations and risk management of a portfolio of centres to ensure optimum investment return. Additionally, you will manage key relationships with tenants and service providers, whilst also making recommendations to improve the overall performance of the assets. Your ability to manage budgets effectively, contribute to investment plans and control costs and expenditure will be key to your success.

Other key accountabilities include:

• Ensuring building compliance is proactively managed to ensure that all legislative requirements are adhered to at all times
• Undertaking regular re-tendering of service contracts including a review of specifications and role requirements taking into consideration best practice
• Daily on-site contractor management
• Managing and maintaining the high standard presentation and day-to-day operations of the asset, including security, maintenance and safety
• Developing strong relationships with internal and external stakeholders, including tenants, clients, contractors and colleagues
• Reviewing the monthly operating expenditure against budget
• Working with the Centre General Manager to produce monthly client reports as required
• Ensuring all planned preventative maintenance is executed in accordance with schedules and all plant and equipment is maintained to the very highest of standards
• Focus on sustainability improvements and adding value through efficiencies in the operations of the centres.
• Managing capital expenditure projects

Further skills and experience you will bring include:

• Experience in a similar role, with knowledge of shopping centre operations
• Strong time management skills, including the ability to handle multiple tasks and prioritise
• Experience using computer-based building maintenance and management systems
• Ability to build trusted relationships with all stakeholders
• Strong written and verbal communication skills

This role requires an individual with strong commercial acumen within the retail/centre management industry who can add real value as well as experience in managing the day-to-day operations of a retail centre efficiently.

Experts join experts, and we welcome you to join us as we lead the industry into the future.

Please apply with your CV or call Kate Dobbie, Associate Director | Careers on 07 3026 3309 for more information. Please be advised that applications will only be accepted directly rather than via recruitment agencies.

Please be advised that applications will only be accepted directly rather than via recruitment agencies.