Portfolio Coordinator

Colliers (NASDAQ, TSX: CIGI) is a leading global diversified professional services company, specializing in commercial real estate services, engineering consultancy and investment management. With operations in 70 countries, our 22,000 enterprising professionals provide exceptional service and expert advice to clients. For nearly 30 years, our experienced leadership – with substantial inside ownership – has consistently delivered approximately 20% compound annual investment returns for shareholders. With annual revenues exceeding $4.5 billion and $99 billion of assets under management, Colliers maximizes the potential of property, infrastructure and real assets to accelerate the success of our clients, investors and people. Learn more at corporate.colliers.com, X @Colliers or LinkedIn.

Reporting into the National Facilities Manager or Director, the role of Portfolio Co-ordinator is to work closely with the lead FM and surveyor team to assist with and co-ordinate property services, project activity and support management of associated budgetary cost management across client portfolios.

• Co-ordination of monthly and quarterly meetings, update and manage diaries
• Arranging and assisting with property inspections, ensuring that property files are up to date
• Assist with contractor service provision across a combination of commercial and residential properties to support with planned and reactive building maintenance provisions
• Support with preparation of service charge budget and reconciliation packs.
• Liaison between client teams and internal accountants
• Inbox management - acting as a principle point of contact for tenants for building issues, passed through to client contacts
• Work with client teams to log and manage insurance claims from tenants
• Collaborate with internal colleagues, 3rd party consultants and contractors to develop solutions for clients.
• Assist in regular client updates on project progress, findings, and recommendations, maintaining clear communication channels.
• Maintain and update tracker documents to keep clients informed about the status of surveying activity, inspections, and ongoing projects.
• Client meeting attendance and monitoring actions agreed with clients and colleagues on ongoing activities.

Essential Skills

• Intermediate knowledge of Microsoft Office products

High Quality Work

• You pride yourself on delivering high quality work and appreciate the need for preparation and attention to detail

Productivity & Efficiency

• You are able to work under pressure and to tight deadlines
• You focus on productivity and efficiency when managing your workload. You communicate clearly with your manager to prioritise your workload

Collaboration

• You should be a team player and able to carry out instructions as well as work on own initiative
• You understand the importance of building and maintaining sustainable and mutually beneficial relationships.

Expertise & Professional Development

• You continuously expand you expertise, skills, and technical knowledge to provide incremental value in your role

Communication & Managing Expectations

• You should have excellent organisation and communication skills, both oral and written
• You consider how your message could be delivered and tailor it accordingly to ensure that the correct messages are.