Colliers Workplace Management Services seeks an exceptional candidate to join our team, whose intrinsic purpose is to build a sense of community, connection, and belonging through delivering best-in-class service within the workplace and operations.
Being led by the National Account Manager, our National Event Manager supports all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire workplace services team to deliver best in class experiences that are uniquely memorable at our Partners global headquarters located in Sydney.
Key accountabilities will include, but not be limited to -
- Manage end-to-end event logistics to ensure exceptional experiences, coordinating with various departments, vendors, and agencies.
- Uphold operational excellence for workplace event experiences, fostering a "happy to help" atmosphere across all touch points.
- Utilise strong customer service and executive interaction skills to support diverse needs.
- Multitask effectively, handling multiple priorities, events, and projects simultaneously.
- Organise and co-ordinate customer-facing meetings, company-wide events, and internal business programs, adhering to established policies for pre-event, onsite, and post-event management.
Company Description
At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people, and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results.
At Colliers Workplace Management Services (Colliers WMS), we strive to create vibrant and thriving workplace environments where every individual can be their best. Our commitment to service excellence is unwavering as we provide our clients a Workplace of Choice. Our collaborative culture sets us apart as we support you become true specialists and provide the long-term structure and platform to accelerate your success.
Qualifications
As a collaborative and driven member of the workplace services team, with experience within the events and hospitality sector, we ask that you can demonstrate the following:
- Minimum 5 years of event management experience, specialising in customer-centric events, preferably within luxury or hospitality sectors.
- Demonstrated customer-centric experience in B2B, corporate, or fast-paced settings.
- Results-oriented with effective communication skills and impeccable organisation, paying attention to detail.
- Proficient in assessing and prioritising workload within strict deadline-driven environments.
- Thrives on teamwork, collaborating to overcome obstacles and achieve collective success.
Additional Information
This position is a full-time office-based role in Sydney servicing general office operating hours on a flexible roster (40hrs per week) that also supports after-hours event activity.
Our commitment to providing a safe and secure work environment necessitates thorough national police checks. To support this screening, only candidates with Australian residency will be considered.
