Company Description
Colliers International is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), lease administration, real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.
Job Description
This is a full time position within our Lease Administration team. Lease Administrators within the Occupier Services team have responsibility for the management of client real estate information and for assisting their corporate clients directly in the management of their real estate, through web-based software solutions.
They are responsible for maintaining client relationships and supporting the transactional teams through the provision of information.
Main Responsibilities:
- Perform in depth and desktop audit reviews of all annual expense reconciliations to ensure accuracy and compliance with the lease terms (charges such as CAM, operating expenses, real estate taxes, insurance, utilities, maintenance/repair, capital expenditures, etc.);
- Strong knowledge of commercial lease language and ability to interpret provisions related to landlord’s rights to pass through certain expenses to tenants. Must understand and be able to apply concepts related to Proportionate Share’s, Management and Administrative fees, Base Years, Gross up provisions, CAP’s, amortization of capital expenditures, GLA, GLOA, Co-Tenancy, among other lease provisions;
- Communicate effectively and in a sensitive manner with landlord representatives to request appropriate backup documentation to support the annual statements and to continue dialogue during any potential dispute of charges. Follow-up with landlords on a timely basis until any open audit and/or dispute resolution is completed to the satisfaction of client;
- Review and understand information provided by Landlords such as General Ledgers, Real Estate Tax bills, Insurance premiums/declaration pages, utility invoices, amortization schedules, monthly estimates/impounds, etc;
- Perform detailed analysis of expenses charged using standardized checklists and year over year variance worksheets;
- Work closely with Lease Analysts who may be assigned to client accounts in communicating audit progress and, as needed, communicate directly with client on status of audits, findings and recommended course of action;
- Prepare final analysis and clearly articulate the Summary of Findings for each audit performed. Prepare savings/recovery invoices to be provided to accounting for billing clients as appropriate per contracts;
- Maintain audit files/records and detail tracking of audits in process, status, dates and details regarding landlord communications, outstanding matters, closed audits, and any realized savings;
- Regular reporting of status to internal management.
Qualifications and experience
- Fluency in English and Polish is a must;
- Intermediate knowledge of other European language is a must;
- Previous experience in real estate company;
- Good planning and organizational skills;
- Associates or Bachelor’s degree in business, accounting, real estate, or similar field required;
- Working experience with commercial real estate database applications;
- Extremely detailed oriented with strong organizational, interpersonal, and communications skills;
- Works calmly in high-pressure situations with the ability to multi-task;
- Strong analytical and technology/database skills;
- Advance knowledge of Microsoft Excel;
- Excellent writing skills;
- Proactive and innovative thinker;
- Passionate about quality, service, and Client satisfaction;
- Strong commitment to individual, department and organizational success;
- Ability to work independently as well as part of a team;
- Demonstrates confidence, tenacity and determination to succeed.
What we offer
- Full time position within our Lease Administration team;
- Hybrid model of work;
- International environment, working in English;
- Private healthcare with rehabilitation, additional days off for parents (6 days a year), cafeteria programme and other benefits;
- Internal training program;
- Job in a company that cares about the sustainable development of the organization;
- Working in a company with the title of Best Employer 2017 and 2019 awarded by Kincentric (formerly AON) and Investor in Human Capital 2019, 2021, 2022, 2023 and 2024.
