Company Description
At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and, always do what’s right for our clients, people, and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results.
At Colliers Workplace Management Services, we strive to create vibrant and thriving workplace environments where every individual can be their best. Our commitment to service excellence is unwavering as we provide our clients a Workplace of Choice. Our collaborative culture sets us apart as we support you in becoming true specialists and, provide the platform to accelerate your success.
Job Description
Colliers Workplace Management Services seeks an exceptional candidate to join our team, whose purpose is to build a sense of community, connection, and belonging by delivering best-in-class service within client suites and lobby areas.
As a Client Suites Concierge, you will be at the heart of the action at our client’s headquarters located in Sydney. In this role, you will be the driving force behind creating unforgettable experiences for our visitors and occupants, ensuring every interaction is seamless and memorable.
Key accountabilities will include, but not be limited to -
- Own the arrival experience, creating enjoyable and memorable interactions, driven by our client’s brand and culture.
- Uphold operational excellence for client and visitor experiences, fostering a "happy to help" atmosphere across all Client Suite's touch points.
- With efficiency and accuracy, administer the client floor including meeting rooms, AV facilities, and break-out areas.
- Assist in the maintenance of the client areas to provide the best working environment and functionality for all employees and visitors.
Qualifications
As a collaborative and driven member of the service team, ideally with experience within the administrational or hospitality sector, we ask that you demonstrate the following:
- Minimum 2 years of hospitality, administration, or workplace management experience, specialising in customer-centric interactions, preferably within luxury or hospitality sectors.
- Customer-centric experience in business-to-business and, customer facing environments.
- Results-oriented with strong communication skills and impeccable presentation, paying attention to detail.
- Proficient in assessing and prioritising workload within deadline-driven environments, understanding sometimes priorities change.
- Thrives on teamwork, and collaborating to overcome obstacles and achieve collective success.
Additional Information
This position is a full-time office-based role in Sydney servicing general office operating hours on a flexible roster (40hrs per week) that also may support limited after-hours event activity.
Our commitment to providing a safe and secure work environment necessitates thorough national police checks. To support this screening, only candidates with Australian residency will be considered.
This dynamic workplace support role is ideal for experienced customer service professionals ready to transition into the corporate sector. The position encompasses a variety of disciplines that may lead to multiple career pathways. Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.
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